Main
Industries
Printing and copy machines

Printing and copy machines

Full service cycle

of personal and office printers
Copiers
Scanners
Plotters
Office MFDs

Your advantages

Servicing printing hardware depends on the availability of spare parts in local storage centers, the mobility of the technical personnel and monitoring of the work from the moment it has been commissioned to the return of the item to the client. AIDE simplifies the ongoing work and makes all interaction with the users both productive and long-term.

Direct delivery

AIDE is the official supplier of spare parts and consumables.
Online access

Our own accounting system streamlines the processing of work requests and control of the repair process.
Regional coverage

An extensive partner base enables us to organize service support across the whole territory of the RF and the CIS countries.

Top services in the segment

Software
We deploy IT projects for streamlined communication with subcontractors, registration of incoming requests and control of the time frames for their processing.

Supplying spare parts
With the status of official supplier we guarantee the availability of spare parts in local warehouses and a reduced repair time.

Quality management
This helps to improve the service structure, optimize processes and achieve key performance indicators.

Setting up and administering a service network
We provide a functioning service network for technical support and monitor processes of an already up-and-running structure.